Refund Policy

Milestone payments

Because you pay per milestone after seeing a working demo, you only pay for work you have approved.

Advance payments

If a quote includes an advance and we have not started work, the advance is refunded in full on request. Once work has started, the advance is adjusted against work completed, and any unused balance is refunded.

If we cannot deliver

If we are unable to deliver an agreed milestone, you get a full refund for that milestone.

Not refundable

• Milestones you have approved.
• Third-party costs paid on your behalf (domains, hosting, app-store fees, licences, AI usage).

How to request

Email info@omegaapi.com with your project name. Approved refunds are processed within 7–10 working days to the original payment method.